• 1 We Give You A Call - We need to discuss the circumstances at the time you took out your finance with the bank
  • 2 We Send Our Pack - Read the paperwork, sign, date, and return with our FREEPOST envelope. If you have any questions, contact us on 01244 683 222
  • 3 We Process Your Claim - Once we have your authority, we will contact the bank and where appropriate, claim your refund.